Shipping policy
Shipping Policy for Nuvique
Effective Date: August 1, 2024
Introduction
Welcome to Nuvique, operated by E Commerce International. This Shipping Policy outlines the details of our shipping processes, including order processing, shipping times, and delivery expectations. We are committed to ensuring your orders are handled efficiently and delivered promptly.
1. Order Processing
Processing Time: Orders are processed within 12 hours of receipt. This includes verification of payment, preparation, and packaging of your items.
2. Shipping Time
Shipping Time: Orders are shipped within 2 business days after processing. Shipping times may vary based on your location and the shipping method selected.
3. Delivery Time
Estimated Delivery Time: Once shipped, your order will be delivered within 5 business days. Delivery times may vary depending on the destination, weather conditions, and other factors beyond our control.
4. Shipping Methods and Costs
Shipping Methods: We offer standard shipping for all orders. Expedited shipping options may be available at checkout.
Shipping Costs: Shipping costs are calculated based on the weight of the order and the delivery location. The total shipping cost will be displayed at checkout before you confirm your purchase.
5. Shipping Restrictions
Domestic Shipping: We currently offer shipping within India. At this time, we do not offer international shipping.
Restricted Areas: Some locations may have shipping restrictions or longer delivery times due to logistical constraints.
6. Tracking Your Order
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery.
7. Issues with Delivery
Missing or Delayed Orders: If your order does not arrive within the estimated delivery time, please contact us at hdldc2208@gmail.com or call 8140700056 for assistance. We will work to resolve any issues as quickly as possible.
Damaged Items: If you receive a damaged or defective item, please contact us immediately with your order details and photos of the damage. We will arrange for a replacement or refund as appropriate.
8. Contact Us
For any questions or concerns about shipping, please contact us:
Phone: 8140700056
Email: hdldc2208@gmail.com
9. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our shipping practices.
Thank you for shopping with Nuvique. We are dedicated to providing you with timely and reliable shipping services.